Support

Answers for setup, sync, exports, and accessibility.

The goal is to solve the first real questions fast, without a help-center maze or a wall of generic docs.

Check the active set first.

If Practice looks empty, confirm that at least one cue is active with a weight above zero in Library.

iCloud is optional, not assumed.

For cross-device history, make sure the same Apple ID is in use and iCloud Drive is enabled on each device.

Archive before you reset.

Export from Review before clearing local data or reinstalling the app so nothing important disappears unexpectedly.

Operational answers, kept short.

I do not see any cues in Practice.
Open Library and make sure at least one cue is active with a weight greater than zero. Practice only runs from the active set.
My library or history is not syncing across devices.
Confirm that both devices are signed into the same Apple ID, iCloud Drive is enabled, and Gestalt Slate is allowed to use iCloud. If sync is unavailable, the app falls back to local storage.
How do I back up or share my practice archive?
Open Review and use the export or share action for the session or archive you want to keep. Nothing leaves the device unless you explicitly choose to export or share it.
Can I practice without spoken cues?
Yes. Spoken cues can be turned off in Settings, and speech rate can be adjusted when spoken prompts are enabled.
What accessibility features are available?
The app supports scalable text styles, assistive-aware spoken cues, accessible control labels, and Apple Pencil-specific configuration on supported iPads.
How do I reset the app or clear practice history?
Export anything you want to keep first. After that, you can remove app data from the device or reinstall the app. If iCloud sync is enabled, decide whether you want synced data to repopulate on launch.